Trust
Your Data Rights
Your information belongs to you.
At ANAKALICE DIGITAL LIMITED, we build and operate digital products, technology services, media solutions and other digital experiences. Some of these services may require us to collect or use information that can identify you.
We do not believe that using a digital service should mean giving up control over your personal information.
Under the Nigeria Data Protection Act 2023 (NDPA), you have rights over how your personal data is collected and used. This page explains those rights in straightforward language and tells you how you can exercise them.
1. You have the right to know what we are doing with your data
You should not have to guess why a company has your information.
You have the right to receive clear information about:
- what personal data we collect;
- why we collect or use it;
- the lawful basis for processing it;
- how we use it;
- how long we intend to keep it;
- who may receive or access it;
- whether your data may be transferred outside Nigeria; and
- the rights available to you.
We aim to explain our data practices in language that people can actually understand rather than hiding important information behind technical or legal language.
2. You can ask to see the personal data we hold about you
You have the right to ask us whether we hold personal data about you and, where applicable, to request access to that information.
Depending on the circumstances, you may also ask for information about how we obtained your data, why we are processing it, who it has been shared with, and how long we expect to retain it.
If your request involves information belonging to another person, we may need to protect that person's privacy before providing a response.
3. You can ask us to correct inaccurate information
Personal information should not be wrong simply because it was entered incorrectly once and never updated.
If information we hold about you is inaccurate, incomplete or out of date, you can ask us to correct or update it.
For example, you may ask us to correct:
- your name;
- contact details;
- organisation or business information; or
- other personal information that is inaccurate.
We may ask for reasonable information to verify the correction before making the change.
4. You can ask us to delete your personal data
In certain circumstances, you have the right to ask us to erase personal data we hold about you.
This may apply where, for example:
- the data is no longer necessary for the purpose for which it was collected;
- you withdraw consent and there is no other lawful basis for continuing to process the data;
- the processing is unlawful; or
- you have a valid objection to the processing and there are no overriding lawful grounds for continuing.
The right to deletion is not absolute.
There may be situations where we are legally required or permitted to retain certain information, such as information needed to comply with a legal obligation, establish or defend a legal claim, or satisfy other lawful requirements.
If we cannot delete particular information, we will explain why where the law permits us to do so.
5. You can ask us to limit how we use your data
You may have the right to ask us to restrict the processing of your personal data in certain circumstances.
This can be relevant where:
- you dispute the accuracy of your personal data;
- you believe the processing is unlawful but do not want the data immediately deleted;
- we no longer need the information for our original purpose but you need it in connection with a legal claim; or
- you have objected to processing and the relevant grounds are still being considered.
When processing is restricted, we will generally keep the information but limit how we use it, subject to applicable law.
6. You can object to certain uses of your data
You have the right to object to certain processing of your personal data where the NDPA gives you that right.
This is particularly important where your personal data is being used for direct marketing.
If you object to the use of your personal data for direct marketing, we will stop using it for that purpose, subject to the requirements and exceptions of applicable law.
You should not have to keep fighting a company to stop unwanted marketing.
7. You can withdraw consent
Where we rely on your consent to process your personal data, you can withdraw that consent.
Withdrawing consent does not automatically make previous processing unlawful if that processing was lawfully carried out before you withdrew your consent.
It also does not necessarily mean that every use of your information must stop. We may continue processing information where another lawful basis permits or requires us to do so.
Where consent is the only lawful basis for a particular processing activity, we will respect your withdrawal and stop that processing, subject to applicable law.
8. You may have the right to receive or transfer your data
Where applicable, you may request your personal data in a structured, commonly used and machine-readable format.
This is commonly referred to as the right to data portability.
The purpose is to make it easier for you to move your information from one service or organisation to another without unnecessary barriers, where the right applies.
9. You have rights concerning automated decisions
We may use technology to automate certain processes.
However, the NDPA gives you protection against certain decisions made solely through automated processing, including profiling, where such a decision produces legal or similarly significant effects on you.
Where this right applies, you may have the right to:
- obtain human intervention;
- express your point of view; and
- challenge the decision.
This right has legal exceptions, including circumstances where automated decision-making is necessary for a contract, authorised by law with appropriate safeguards, or based on your consent.
10. You have the right to complain
If you believe that we have handled your personal data improperly or failed to respect your data protection rights, you have the right to raise the issue with us.
We encourage you to contact us first so that we have an opportunity to investigate and resolve the matter.
You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), Nigeria's data protection regulator.
Your right to complain to the regulator does not depend on whether we agree with your complaint.
How to Exercise Your Data Rights
You do not need to use complicated legal language to make a request.
You can contact us and tell us:
- Who you are, enough information for us to reasonably verify your identity;
- What you are requesting, for example, access, correction, deletion, restriction or objection; and
- Any information that will help us locate the relevant data, such as the service, account or interaction your request concerns.
For security reasons, we may ask you for reasonable information to confirm that you are the person making the request. We will not ask for information that is unnecessary for this purpose.
Please send data protection requests to:
info@anakalicedigital.com
If you are unable to use email, you may also contact us through the contact details provided on our website.
What Happens After You Make a Request?
We will review your request and determine what action is required under applicable data protection law.
We may:
- fulfil the request;
- ask for additional information where reasonably necessary;
- partially fulfil the request where only part of the request can legally be granted; or
- refuse the request where the law permits or requires us to do so.
If we refuse a request, we will provide an explanation where required by law.
We may also need to consider the rights and privacy of other people before releasing information.
The Nigeria Data Protection Commission's own data-subject access process states that it aims to respond within 30 days of receiving a written request and any further information reasonably required to process it.
Your Privacy Is Not Just a Checkbox
Data protection is more than putting a consent box on a form.
At ANAKALICE DIGITAL LIMITED, our responsibility is to consider privacy throughout the way we design, build and operate our digital services.
That means personal data should be collected for a legitimate purpose, used fairly and transparently, protected with appropriate security measures, and not kept indefinitely simply because it is technically possible to do so.
Where we work with third-party technology providers, platforms, hosting providers or other service providers that may process personal data on our behalf, we take appropriate steps to ensure that such processing is governed and protected in accordance with applicable data protection requirements.
Our Commitment
We will not treat your personal data as something that belongs to us simply because you gave it to us.
Our role is to handle it responsibly, use it for legitimate purposes, protect it appropriately, and respect the rights that the law gives you.
If you have a question about how we handle your personal data, ask us. You should not need to understand data protection law before you can understand what happens to your own information.
ANAKALICE DIGITAL LIMITED
Nigeria
Last updated: 9 August 2026